Home / Events / ARC 360 Event – 27 November 2019

ARC 360 Event – 27 November 2019

ARC360 Inaugural Event – Wednesday 27 November 2019

9am – 4.30pm

 King Power Stadium, Leicester City Football Club 

Gaining ground together 

£199 + VAT per person

Our Event

Welcome to ARC360, the new forum aimed specifically at the automotive incident repair sector.

We are delighted to launch our inaugural event on Wednesday 27 November at the King Power Stadium, Leicester City Football Club.

ARC360 will bring together key persons of influence from across the sector for executive level interaction, strategic collaboration and innovative problem solving. Crucially, ARC360 aims to ensure that all perspectives are considered and everyone’s voice is heard.

ARC360 will bring together a pro-active community of business owners/managers; CEOs; claims directors/managers; engineers; managing directors; network managers; operations directors/managers; and investors, each representing key elements of the supply chain including accident management companies; education and training providers; insurance companies; outsourced solution providers; suppliers; vehicle manufacturers; and vehicle repairers.

Innovative and new, ARC360 heralds the dawn of a new era for the automotive incident repair industry, ensuring all perspectives are considered and voices heard.

Buy Ticket

Conference summary 

Gaining ground together 

We will take a close look at the current industry ‘hot topics’ to explore the opportunities and challenges presenting themselves as the industry continues to evolve. The energy will be high, the pace will be fast with the whole experience engaging and interactive.  

Buy Ticket

Conference Agenda

Introduction – Mark Hadaway, co-founder, ARC360

Keynote: The voice of the repairer: Chris Weeks, Executive Director, NBRA

This session will provide a top line, moment in time overview of the sector from a repairer perspective. Using a combination of research data, insight and industry hearsay, this session will explore the subject matters influencing the repair sector right now.

Supply chain complexities: Rob Smale, Claims Transformation Specialist

Multiple ‘repair network’ award winner during his time at Ageas, and now non-executive director with several supply chain partners, Rob has an indepth knowledge of the industry from all sides. Here, he talks contracts, complexities and what makes a great partnership.

Keynote interview: Dave Sargeant, Managing Director, Gemini ARC

We interview the man at the helm of one of the UK’s largest repair groups to gain more of an insight into the business itself; the opportunities and challenges it faces; and its outlook on the industry for the future.

Panel Debate – Hot topics of the day:

  • Dean Lander, Head of Repair Sector Services, Thatcham Research
  • Andrew Walsh, Managing Director, AW Repair
  • Jeff Mack, OEM Accident Repair Sector Specialist

This session will bring to light some of the key subject matters most impacting on the industry right now and seek to understand short and long-term implications, as well as promote meaningful solutions.

Keynote: How an insurer sees the world: Victoria Turner, Commercial and Strategy Director, Hastings Direct

We gain an insight from one of the UK’s leading insurance supply chain experts into how an insurer currently views the vehicle repair supply chain, and what challenges and opportunities might lie ahead.

Panel Debate – A view from the top: 

  • Rob Harper, Head of Claims Business Performance, Admiral Group plc
  • Mike Partridge, Paint and Body Business Manager, Volkswagen Group UK Ltd
  • Richard Steer, CEO, Steer Automotive Group
  • Chris Ashworth, AVP, Enterprise Holdings

The final session will pull together the various strands of conversation from the day to provide a clear insight into the here and now, as well as a brief glimpse of what the near future holds for each of the industry stakeholders.

Overview – Mark Hadaway, co-founder, ARC360


Contact Information

For more information, contact: 

Mark Hadaway, Co-founder, ARC360

E: mark@iloveclaims.com 

M: 07843 538559 

Rachael Hunt, ILC Events Manager 

E: rachael@iloveclaims.com 

M:07813 146944 

Sponsorship Opportunities 

We have a range of sponsorship opportunities available for this event to help you achieve significant return on investment and measurable results. 

Download Media Pack

Our Event Venue 

King Power Stadium, Leicester City Football Club is easily accessible via road or rail.  

By road, the venue is well connected by the M1, M6 and M69 with ample parking available onsite. By rail, Leicester Train Station is approximately 1.2 miles from King Power Stadium, which is roughly a five-minute car journey or a 20-minute walk. 

 King Power Stadium – https://www.lcfc.com/king-power-stadium 

Buy Ticket