The country’s professional body for customer satisfaction has given
its Strategic Leadership Award to Jeremy Hyams, CEO of Claims
He was announced as winner of the flagship award at the Institute of
Customer Service’s UK Customer Satisfaction Awards 2018 at a packed
Hilton Park Lane in London this week (6 March).
Jeremy said: “I am truly amazed to have received this award, but as a
leader I know that the award belongs to far more people than just me.
My team of staff and partner organisations have embraced my desire to
put customers at the heart of our business, and it is humbling to have
their achievements recognised at the highest level.”
“The awards are judged by an independent panel of customer service
experts which makes this even more special.”
The awards are seen as the UK’s most authoritative customer service
event, and Claims Consortium was also shortlisted in two other awards
on the night. This is their second award in a row, having won the UK
Customer Satisfaction Innovation award in 2017.
Claims Consortium was also announced in the top 100 mid-sized
employers in the Sunday Times Best Companies To Work For list in
February, for the second year running.