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InsurTech Futures: App designed to notify brokers of motor accidentsDate:

Source: Insurance Age 

Date: 8/8/17

The designers say the app has been developed to improve information gathering after an accident and speed up any subsequent claim.

UK software company Lightstone Systems has launched a new app that sends the details of a driver’s motor accident directly to their broker in real time.

Called Mercury Incident Reporter, the app delivers information such as damage to vehicles, injuries, persons involved, witnesses and police attendance coupled with notes, photographs and video recordings direct to the broker.

The information is stored on a cloud-based dashboard platform called Aurora.

According to the makers, to help and provide guidance to motorists at the time of an incident the app includes an automatic vehicle registration number lookup tool, address lookup, incident location pinpointing, uploading of dash-cam video and roadside recovery telephone number.

“Road traffic incidents can be stressful, often involving emergency services, witnesses and third parties,” said Andrew Ayres, development lead at Lightstone.

“With this in mind, we designed the Mercury app to be very easy to use, allowing the driver to gather quality data in whatever order is most convenient at the time. We’ve also automated input wherever possible, to minimise the time and effort needed to collect data.”

According to the firm, the app improves information gathering, speeds up any subsequent claim and provides a powerful compliance tool for fleet customers.