ILC ARTICLE

Sedgwick celebrates anti-fraud successes

7th March 2023

Sedgwick has announced that its anti-fraud measures saved clients £1.23m last year.

The company has established claims fraud strategies in the UK and US and is continuing to grow its support for organisations in other markets too, where its investigation teams have discovered new organised fraud tactics, such as insurance-backed credit card protection schemes and the targeting of products sold globally with losses in remote locations.

They have also identified a growing international focus on data residency and privacy regulation.

Steve Crystal, International Head of Claims Fraud for Sedgwick, said, “Countries are at different stages of their claims fraud journeys; some are in their infancy, while others are more advanced. Notwithstanding the challenges of differing legislation, regulation, compliance, culture and market approach, there’s one common denominator: no matter the location or language, claims fraud is unwelcome news.

“The majority of claims are completely valid, but we must not underestimate the resolve and determination of fraudsters who are looking to beat the system.

“Sedgwick continues to invest in technology and advanced programmes to assist them. Our approach is geared to tackling those who seek to find ways to bypass detection measures, with our experts interpreting what the analytics are telling us.”