ILC ARTICLE

Sedgwick continues counter-fraud investment

11th March 2022

Tech-enabled business solutions provider Sedgwick has appointed Laura Horrocks as head of fraud technology and intelligence for its UK-based investigation and services division.

She will oversee the development of Sedgwicks’ fraud detection solutions following the recent agreement with Shift Technology to integrate its artificial intelligence-enabled fraud detection solution into its own software.

The appointment continues a wider strategy of counter-fraud investment from Sedgwick, including forming a new fraud investigations leadership team in the UK and becoming an affiliate member of the Insurance Fraud Bureau, which has helped save clients over £100m in fraud costs across home, commercial, motor and liability claims.

Ian Carman, Director of Investigation Services at Sedgwick, said, “Our counter-fraud strategy revolves around three key pillars: people, technology and intelligence. Our passion for protecting our clients and their honest customers against the impact of fraud means that our strategy goes many steps beyond simply purchasing the latest counter-fraud technology.

“Laura and her team, working alongside our technology and industry partners, will ensure that our detection methods never stop evolving, our technology is continually optimised, and we’re able to shine light on emerging trends and threats in near-real time.”