ILC ARTICLE

Zurich secures Airbnb tie-in

14th February 2022

Zurich UK has announced that customers who have to leave their homes during repairs after fire, flood or general damage will be able to stay at Airbnb accommodation.

Recognised as an industry first, the initiative provides Zurich customers with access to more than 200,000 like-for-like properties.

The Airbnb option broadens the current offering of local rentals and hotels which are currently provided through the ICAB (Insurance Claims Accommodation Bureau) network. Zurich, together with ICAB, have worked judiciously to see the Airbnb proposition through to fruition.

Alastair Thomson, Head of Expert Property Claims at Zurich UK, said, “By offering a much wider range of accommodation, we can provide a solution that is much closer to their home. Locality is a lifeline for many families. Most importantly, it’s a home from home experience, not a hotel or serviced apartment which are often located in city centres, near business parks or airports. This enables us to provide the best alternative accommodation we possibly can.”

Tim Goodman, Managing Director of ICAB, added, “Offering customers the widest range of options when it comes to alternative accommodation is imperative. With such huge levels of disruption in people’s lives when they have to move out of their home, finding accommodation which is close to home can make things so much easier to cope with.”