Motor Claims Festival

Motor Claims Festival PROGRAMME

• 29 June

  13.00 - 14.00

  The Changing Claims landscape

  Where are we at, what big changes have we seen over the past few months, predictions for the claims landscape changing over the next couple of years

  

  

  Andrew Fairclough

  Global Head of Claims Operational Excellence at Zurich Insurance

  

  Richard Hiscocks

  Motor & Casualty Claims Director, Aviva

  

  Victoria Turner

  Commercial and Strategy Director Accidental Damage at Hastings Direct

  

  Greg Cole

  Claims Director, Aioi Nissay Dowa Europe

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  15.00 - 16.00

  The Changing Landscape of the Motor Claims Supply Chain

  The supply chain respond to our Insurer session.

  

  

  Adam Lovelock

  AVP/Director Replacement Division UK&IRE Enterprise Rent-A-Car

  

  Neil Joslin

  Chief Operating Officer at e2e Total Loss Vehicle Management

  

  Marc Holding

  Managing Director at The Vella Group

  

  Paul Sell

  Director, Service Certainty

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  19.30

  Kick about with Kammy!

  Listen to tales from our Celebrity Speaker, Chris Kamara, and find out how he’s been entertaining himself during lockdown.

  This is a free networking evening ILC style! Grab a drink, listen to entertaining tales from our guest speaker and have a few giggles along the way. There is the opportunity to raise your hand, do a quick introduction of yourself to the audience and tell a quick joke! There is a recommended donation to the Rainbow Trust to introduce yourself but this isn’t essential.

  This free session is open for everyone in the Motor Claims Industry. Its a little insight into our popular Motor Claims Networking Lunch event!

  Its not essential to introduce yourself – you’ll only be featured on screen if you wish to be.

  Sponsored by Carpenters

  

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• 30 June

  13.00 - 14.00

  New world Legal services – will the reforms ever happen?

  All things legal – we will get an update and future look at the ongoing whiplash reforms and look at the current landscape and future of credit hire during this packed panel debate

  Including:
  – The Industries fight against fraud
  – Update on the whiplash reforms
  – Credit hire landscape

  

  

  John Gibson

  Motor Services Director, Keoghs

  

  Samantha Ramen

  Partner & Director of Market Affairs, Keoghs

  

  Donna Scully

  Director, Carpenters Group

  

  Craig Budsworth

  Legal Director - Credit hire

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• 1 July

  13.30 - 14.30

  The Great British Motor Claims Survey

  ARC360 co-founder Mark Hadaway guides us through the survey.

  Give your views live on the current state of the UK Motor Claims Industry.  Everyone in the industry are welcome to take part and the results will be circulated at the end of the festival.

  

  

  Mark Hadaway

  ARC360 CoFounder

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• 2 July

  12.30 - 13.15

  The Changing Face of the Consumer

  An overview of how consumers are changing in the future and what that will mean to their insurance needs. How does this affect the future of claims?

  

  

  Ian Hughes

  CEO, Consumer intelligence

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  15.00 - 15.45

  The Future of Automotive from the Industry's Best Kept Secret

  Overview of the mobility landscape

  Impact of technology on claims frequency

  

  

  Greg Weingarten

  Mobileye

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• 3 July

  13.30 - 14.15

  Optimism: How to stay calm, happy and focused in tough times

  ‘It’s not the events that happen to us that define our happiness and success, but how we interpret them.’

   

  In this session we explore why an optimistic mindset could make such a game-changing difference right now and even more crucially, how to do it. We look at how our brains work to determine how we see life, the opportunity we’re given to choose how we think, and the impact that has on how we feel and what we do. 

  

  

  Stuart Baldwin

  Creator - Live BIG

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