ILC ARTICLE

AdvanceCare selects Sprout.ai as digital partner

13th February 2023

AdvanceCare has adopted Sprout.ai’s technology to help it manage and process health claims with greater efficiency.

It hopes this will support continued growth by taking low-value repetitive tasks aways from claims handlers, freeing them up to provide a better service to more customers.

Sprout.ai technology, which automatically extracts and analyses relevant information from claims, was selected after a successful trial during which AdvanceCare cut down settlement times to near real time.

Sergio Melro, Chief Operating Officer at AdvanceCare, said, “We selected Sprout.ai as our partner as they have demonstrated that their technology and approach can take us one step forward in our digitalisation and efficiency journey.”

Sprout.ai CEO Roi Amir said, “Using AI in the indexing process will allow the AdvanceCare team to manage claims quicker and more efficiently, improving the customer experience. It’s a win-win for everyone and we are happy to be part of this positive change.”