The agenda for ILC’s inaugural consumer focused risk and compliance conference continues to take shape as experts lend their support to this crucial area.
The event, themed ‘Consumers – more than just a duty’ and supported by Suneeta Padda, Managing Director of London-based compliance consultancy, Padda Consulting takes place on 15 November at etc venues, Manchester and is set to discuss how insurers and supply chains can work together to optimise the consumer journey whilst continuing to satisfy legislation and navigating heightened socio-economic challenges.
Key sessions for the day include:
- a look at how consumer duty in claims has evolved and the opportunities it provides to enhance customer experience
- an exploration of customer centric innovation in claims
- shared success stories highlighting how to ensure customers are served with integrity
Expert contributors are set to be revealed in the coming weeks along with further sessions planned for the day.
To find out more about how to get involved in the risk and compliance event taking place on 15 November in Manchester contact Jonathan@iloveclaims.com or click here for more details, to book a ticket or download the media pack.
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