ILC Breakfast News – Wednesday, 4 October 2023

ILC set for exclusive motor insights

Many of the brightest minds within the UK’s motor claims sector are set to gather at ILC’s Exclusive Motor Claims Conference tomorrow (Thursday).

Taking place at Landing Forty-Two, London – the UK’s highest event space – the Exclusive Motor Claims Conference, headline sponsored by Enterprise along with sponsors BHR Assist, Clearspeed, EDAM Group, LexisNexis Risk Solutions and Wiser Academy, will see experts from key insurers, insurtech, and supply chain specialists delve into the current workings of the sector and share their respective insights on how the market is evolving.

Industry leader interview: Claire Hart, Entegral

Innovation within vehicle repair has changed everything from tooling to training to methods. Keeping track of the evolution is no small challenge for time-pressed bodyshops.

Here, Entegral National Sales Manager Claire Hart explains how the right Bodyshop Management System can ease the pressure on repairers and improve efficiencies.

Industry leader interview: Carl Clavering, BHR Assist

We speak to BHR Assist Owner and Managing Director Carl Clavering to find out more about his company, and how it is helping clients in the automotive claims industry to negotiate and settle credit hire claims without the need for litigation.

CHO partners with Percayso in anti-fraud measures

Percayso Inform is developing a new anti-fraud platform for members of the Credit Hire Organisation (CHO).

The platform, which will be officially launched at the CHO’s annual conference on 12 October, will enable subscribers to screen claims in order to manage and identify fraudulent activity.

Synetics Solutions highlights anti-fraud technology

Synetics Solutions’ anti-fraud technology has access to a third of a billion data records helping it support the industry tackle everything from financial crime to money laundering.

The AI-powered tool has been developed specifically for the insurance sector to manage the risk of fraud throughout the customer claims journey.

AI to revolutionise estimating

Senior Solutions Consultant at GT Motive Andy Douglas is predicting significant developments in the company’s estimating platform in the coming years, particularly around the greater adoption of AI technology.

INSHUR expands Uber reach

INSHUR has expanded its partnership with Uber after delivering its on-demand solution to drivers in Arizona. INSHUR already serves Uber drivers in New York.

Gemini sets the standard with group-wide certification

Gemini Accident Repair Centres has announced that all its 30 sites have now achieved the BS10125 vehicle repair standard.

Gemini Plymouth was the latest to be accredited, achieving the standard just three months after launch.

Interest heightens for consumer duty focused event

ILC’s inaugural Risk and Compliance Event themed: Consumers – more than just a duty continues to attract the attentions of key stakeholders from across the industry.

Data the bedrock of collaboration and integration

Collaboration and integration have been buzzwords in insurance claims for a number of years but, according to Michael Porter, SVP International, CoreLogic, what is at the bedrock of it all is data.

Read the full article here to find out Michael’s insights from ClaimsTech LIVE.

Key names added to the growing list of participants

On November 30, 2023 at Silverstone Circuit, ILC are holding the superlative Home & Property Claims Conference where the newest names to join include Jacinta Jones, Supply Chain Manager, UKGI Supply Chain, Aviva; Suzanne Armstrong, Deputy Head, UK Retail Client Relationships, Sedgwick UK; Ian Hogarth, Managing Director, Home Repair Network; and Rob Stewart, Head of Sales, Claims Consortium Group.

ABI welcomes FCA leaseholder building reforms

The Association of British Insurers has welcomed news that the FCA will introduce new measures to support leaseholders in the multi-occupancy buildings insurance market, but said the ‘ultimate solution is to remediate buildings to a standard that saves both lives and property and we urge government to progress this urgently.’

RAAC claims on the horizon

DAC Beachcroft is predicting a rise in the number of legal claims and disputes around Reinforced Autoclaved Aerated Concrete (RAAF) in the coming years, after more than 150 schools with RAAF were considered at risk of collapse.

Home maintenance put on the backburner

Research from Aviva has found that 54% of UK homeowners – equivalent to 28 million people – are putting off essential winter-home maintenance jobs this year. They cite rising costs and long repair times as the main reasons for delays.

Flash flood doesn’t meet policy threshold

Homeprotect has refused to pay a homeowner’s claim for water damage after arguing that the flash flood which caused it on 20 September did not constitute a storm and therefore didn’t meet the policy threshold.

Industry gathers for MGA Claims Conference

ILC’s Managing General Agents (MGA) Claims Conference provided a deep-dive into all areas of claims operations when it took place at 155 Bishopsgate, London last week.

The event was held in association with the MGAA and supported by Headline Sponsor Claims Consortium Group (CCG); Gold Sponsors: Activate Group, Carpenters Group, EDAM Group, Enterprise, LexisNexis Risk Solutions, Pulse, Value Checkers, and Wiser Academy.

Velocity acquires Insight

Velocity is acquiring MGA Insight Risk, an MGA which provides loss prevention and risk transfer solutions to the builder’s risk market.

Skyrisks sets sights on AAM sector

London-based MGA Skyrisks is now operational and inviting new business in the Advanced Air Mobility (AAM) sector after securing investment from Convex Group.

First Central announced as new ILC Insurer Partner

ILC is delighted to announce the signing of First Central as its latest Insurer Partner, a move that extends the longstanding collaboration between the two organisations.

Fraudster faces payback bill

Serial fraudster Hamid Sediqi has been ordered to pay back £210,000 after orchestrating 62 fraudulent motor insurance claims. This follows proceedings brought by the City of London Police’s Insurance Fraud Enforcement Department (IFED).

Sediqi was jailed in 2021 and faces a further five years behind bars if he fails to meet repayments.

Belron shows charity spirit

Belron has announced that its annual charity event, the Spirit of Belron Challenge (SOBC), has raised £2.17m for its partner charity Afrika Tikkun.

More than 12,000 participants swam, cycled, ran, walked or travelled by wheelchair to raise money for the charity.

Tool theft on the rise

A Freedom of Information request by Volkswagen Commercial Vehicles has revealed that tool theft from vans has risen by 33% since 2020.

UK tradespeople reported £3.5bn worth of stolen equipment last year alone.

DAC Beachcroft commits to SBTi

International law firm DAC Beachcroft will aim to reduce Scope 1 and 2 emissions by 42% and Scope 3 emissions by 25% by 2030, after committing to the Science Based Targets Initiative (SBTi). This was revealed in its recently-published Sustainability report.

CoreLogic makes awards shortlist

CoreLogic’s collaboration with Ecclesiastical Insurance UK and Woodgate and Clark has been shortlisted for Claims Collaboration of the Year in the Insurance Post Claims & Fraud Awards 2023.

People

Dean Newman been promoted to South Claims Relationship Managers Team Leader at Allianz Insurance.

Tony Amor has been named HSEQ Manager at SYNETIQ.

Direct Line Group has appointed Gunnar Peters as Head of Motor, Life and Renewal.

The Motor Insurers’ Bureau has named Leonie Clues as Head of Market Insight & Customer Relationship Management.

Hannah Barton has started a new position as Future Propositions Consultant at Ageas UK.

Aviva has named Jessica Swire as Claims Portfolio Lead.

Hamish Lawson will begin a new role as Change Consultant at Aviva next year.

Dan Cripps has been appointed Director of Fleet & Logistics at AX.