ILC ARTICLE

Innovation Group and Service Certainty collaborate to create a unique claims validation product

1st December 2020

Innovation Group, Corporate Partner of I Love Claims, are delighted to announce the launch of their new innovative product, iValidate.

iValidate utilises market-leading technology to provide a digitalised property claims journey to your customers, supported through every step by our desktop and field claim experts.

Using iValidate, your policyholders can upload images and videos of their property damage to substantiate a claim via a web portal link. The damage is then assessed and validated by Innovation Group’s desktop claim specialists and a settlement offer is made instantly through iValidate.  

This product will significantly reduce claim lifecycles and provide a digitalised journey for customers that exceeds the current standards within the market.

Benefits of iValidate:

• Leading edge technology to deliver an unrivalled customer journey
• Review and validation by our claims specialists to ensure accurate and proportionate policy interpretation
• Fully managed repair scope scheduling to ensure ongoing cost control
• Immediate cash settlement offer, or the option of a fully managed repair through our national contractor network
• Lower claims costs, higher customer satisfaction

For further information, click here: https://youtu.be/5qwATtJ1wPw

If you are interested in the future of property claims management and a superior journey for your customers, please get in touch with Innovation Group directly to find out more.

Contact details: Gary De Groot, gary.degroot@innovation.group, 07774337295