New Generation in Claims to take centre stage

ILC’s inaugural New Generation in Claims 2023 is set to take centre stage next week with a host of leading organisations and individuals providing their support for the initiative.

Headline sponsored by Wiser Academy, along with sponsors Carpenters, Enterprise and Zurich, the first of its kind event takes place at etc.venues, Manchester on Wednesday 26 April bringing together many of the brightest minds involved in people management to shine a light on retaining talent and attracting new, diverse skillsets to the insurance claims sector.

Amongst those featured on the day’s all-encompassing agenda are:

  • Susie Thomson, Managing Director at Security Watchdog who will discuss explore how to determine value alignment through profiling and what the future might hold on social media checks.
  • Pete Milsom, Partnerships Manager – Apprenticeships UCAS who will highlight how businesses can find and attract apprentices into the claims industry.
  • Lydia Storr-Meddings, COO and Lewis Coleman, Business Development Manager at T-Cup Studios who will discuss the value of self reflection and how this can be used to empower individuals and teams.

Mark Hadaway, Managing Director of ILC, said, “We hear about the need for talent and skillsets within the claims sector at many of our events. With our New Generation in Claims event we aim to help bridge this gap and act as a catalyst for a better tomorrow for the sector.”

The ILC New Generation in Claims event is for anyone involved in the insurance claims sector providing any function of HR, recruitment, and training, as well as operational team leaders.

The day includes a full conference agenda, exhibition, networking opportunity and the chance to participate in anonymous wellbeing reflection, supported by personal feedback and providing access to resources courtesy of T-Cup Studios.

To reserve your ticket click here or to see how you can get involved, email:


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