ILC ARTICLE

Richard Eadie promoted to lead Service Certainty

17th January 2023

Service Certainty has promoted Richard Eadie to Managing Director.

His succeeds Graham Clarke, who will now focus exclusively on helping sister company Glasscare achieve its strategic ambitions this year.

Liam Nye, Chairman said, “Rich has spent the last five years in various roles at Service Certainty and has successfully delivered many projects both within the company operations and by building strong relationships with our highly valued client base, both old and new.

“His swift journey through the ranks has been a testament to his tenacious and resolute attitude and I am both delighted and excited to see his skills and enthusiasm driving the business and its values onwards. I wish him every success.”

Richard added, “I have thoroughly enjoyed my journey with Service Certainty to date and I’m delighted to be marking my five-year anniversary with the start of a new chapter. I’d like to thank Liam for giving me this opportunity and for the rest of the team and our clients for their support and positive response to the announcement.

“I’d also like to thank Graham for his dedication and contributions over the years, helping to grow Service Certainty into the successful business it is today as well as a mentor for me to grow into this opportunity as MD. I very much look forward to working more closely with our existing clients and taking service certainty into its next chapter.”