ARC360 - Gaining Ground Together 2023

• Event Speakers
  

  Franco Iannota

  | Bodyshop Development Manager at Volkswagen Group UK Ltd

  Franco Iannota

  | Bodyshop Development Manager at Volkswagen Group UK Ltd

  

  With over 35 years in the industry and twenty of those at Volkswagen Group UK doing various different aftersales roles.  I currently manage the VWG UK Approved Repairer Network since 2021. 

   

  I am excited to be part of this ever evolving industry and especially at a time when drivetrain technology, electrification and autonomous driving is at the forefront of our growth strategy and having the ability to restoring these cars back to a high standard has never been more important. 

  

  Chris Payne

  | Head of Networks and Engineering at LV= Insurance

  Chris Payne

  | Head of Networks and Engineering at LV= Insurance

  

  I have been with LV for nearly 6 years now and I’m responsible for our Motor repair Network, Engineering teams, Britannia rescue Agent Network and our Building Contractor Network. I have been in Insurance for over 25 years and had roles in Networks, Engineering and Supply chain. Prior to Insurance I started as an Apprentice Panel beater and painter, estimator and bodyshop Manager.

  

  Jeff Mack

  | Alternative Fuel Consultant at JMC/NWVA

  Jeff Mack

  | Alternative Fuel Consultant at JMC/NWVA

  

  Jeff Mack started his career in accident repair on the shop floor back in 1975.  Previously, he has been responsible for Mazda, Renault, Toyota and Honda’s UK bodyshop networks. He has also served as head of bodyshop services and vehicle recovery at the RMI.

  Now he is head of Jeff Mack Consultancy (JMC), an independent consultancy to the motor industry.  He wears many hats, one of which is as a national account manager for Nationwide Vehicle Recovery Assistance heading up NWVA’s EV preparedness campaign for the UK recovery industry.

  JMC is currently working in association with Richard Baker of Park Lodge International (which offers its clients across 4 continents—including armed services, civil emergency services and multi-national global companies—fire safety advice and training) and RWC Training.  Together they are working with UK motor manufacturers, accident management companies, insurance assessors, vehicle accident examiners, fire and police services, recovery and salvage operators, bodyshop networks, the NBRA and the IMI to provide the most comprehensive and up-to-date training in the vehicle structure, safety risks, and corresponding safe procedures required to deal with the assessment, recovery, transportation, storage and repair of alternatively fuelled vehicles.

  The training they offer is light-years ahead of anything else now available, and includes what to do when an EV, FCV or LGV has been in a road traffic collision and the situation is as critical as it can be, including the worst-case scenario involving traction battery thermal runaway—how to definitively tell when that scenario is possible, probable, or imminent and the correct steps to take and NOT take in each instance, be you a first responder, recovery agent, investigator, examiner, assessor, or repairer.

  Jeff lives in south Lincolnshire with his wife of 20 years, Linda, and his two very spoiled dogs.  He tries his wife’s patience with his love of Arsenal FC but redeems himself with his love of gardening.

  Dave Sargeant

  | Managing Director at Gemini ARC

  Dave Sargeant

  | Managing Director at Gemini ARC

  

  Adam Thurman

  | Managing Director at EV Bodyshops

  Adam Thurman

  | Managing Director at EV Bodyshops

  

  Current role: Managing Director

  Company: EV Bodyshops Ltd

  I’ve spent the past 27 years in the repair industry, starting as an apprentice, moving into estimating roles before progressing into management. Specialising in developing existing business, I have also headed up new starter projects in both Smart and Bodyshop for independents and dealership owned sites. Most of my career has been in the prestige sector with a focus around the customer journey.

  I’m now the Managing Director of the first dedicated electric vehicle repair centre in the UK, the business started in June 2021.

  Victoria Turner

  | CEO at Activate Accident Repair & CCO at Activate Group

  Victoria Turner

  | CEO at Activate Accident Repair & CCO at Activate Group

  Erika Woolacott

  | Managing Director at Fix Auto Mid Devon & Newton Abbot

  Erika Woolacott

  | Managing Director at Fix Auto Mid Devon & Newton Abbot

  Giovanni Adamo

  | Senior Engineer at Zego Insurance

  Giovanni Adamo

  | Senior Engineer at Zego Insurance